Customer Service Centre
At Customer Service Centre you can get help with administrative issues concerning you as a housing applicant or a tenant. Issues among others that we can assist you with are housing appli-cation, contract, sub-letting, termination, payment of rent and keys. Keys are to be picked up/handed in at the Customer Service Centre when moving in and out.
If you have any questions you can try FAQ to see if you can find the answer. If you would like to submit your issue, use our simple contact form. Our goal is to get back to you within 8 working hours.
Fault reports are to be submitted on our homepage.
Ordinary opening hours
Monday 9-18,
Tuesday- Friday 9-17.
First weekday of the month 9-18.
Visiting address
Tunavägen 39 C, Sparta
See map
Telephone
Phone 046-19 15 00
Fax 046-13 63 14
E-mail
Mailing address
Box 799, 220 07 Lund
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Other contacts
Emergencies daytime
Contact your caretaker in the first place or in second place Customer Service Centre in case of problems/fault in your apartment during the ordinary opening hours. House Caretaker: 07-16, Customer Service Centre se above
Emergencies at other times
Contact Securitas, tel 046-30 74 26 for damage such as water leakage, flooding, blocked toilets, serious electrical faults or other faults that absolutely cannot wait until the next working day.
Disturbances
Contact the caretaker in the first place during ordinary working hours 7-16 or in second hand Customer Service Centre while the disturbance is going on. At times outside these hours contact Securitas, tel 046-30 74 26.
Fire and police Call 112
In urgent cases as of fire, burglary in progress, assault or ambulance – call 112.
Non urgent reports to the police, tel 114 14 (without area code).