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Contact us

Welcome to Service Centre

Opening hours, weekdays
Visiting hours: 08-16
Phone, email, chat and Facebook: 08-21

Special opening hours
April 2, Maundy Thursday: 08-13
April 3, Good Friday: closed
April 6, Easter Monday: closed
April 30, Walpurgis Night: 08-13
May 1: closed
May 13: 08-13
May 14, Ascension Day: closed
May 15: closed
June 19, Midsummer: closed

+46 (0) 46 19 15 00

Visiting address: Tunavägen 39 C, Sparta - see map
Mailing address: Box 799, 220 07 Lund

Fault reports
Note! Fault reports are to be submitted on our homepage.

At Service Centre you can get help with administrative issues concerning you as a housing applicant or a tenant. Issues among others that we can assist you with are housing appli-cation, contract, sub-letting, termination, payment of rent and keys. Keys are to be picked up/handed in at the Service Centre when moving in and out.

Questions and answers
If you have any questions you can try FAQ to see if you can find the answer. 
Questions about your payment - read more here. Questions about Broadband read more here. 


Fault in apartment
Contact your caretaker in the first place or in second place Service Centre tfn 046-19 15 00, in case of problems/fault in your apartment.

16.00-07.00 Contact Securitas, tfn 046-30 74 26 for damage such as water leakage, flooding, blocked toilets, serious electrical faults or other faults that absolutely cannot wait until the next working day.

Contact the caretaker in the first place or in second hand Service Centre, Tfn 046-19 15 00 while the disturbance is going on. At times outside these hours contact Securitas, tfn 046-30 74 26.

Fire and police Call 112
In urgent cases as of fire, burglary in progress, assault or ambulance – call 112.

Non urgent reports to the police, tfn 114 14 (without area code). 

Chat with us
Do you have a quick and short question, you can use our chat.

Start the chat

Opening hours: weekdays 08-21
Stiftelsen AF Bostäder | Box 799 | 220 07 Lund | Phone 046-19 15 00 | » Cookies